Author: Lakshaya jain

Consumer Protection Act, 2019: Key Provisions and Challenges In a fast-expanding economy such as India’s, the consumers play an important role. As digitization, online purchases, and globalization of markets increase, consumer protection has become a more vital need than ever before. The veteran Consumer Protection Act of 1986 remained effective for decades, but it was not capable of keeping up with the present market challenges. To fill this lacuna, the Consumer Protection Act, 2019 was implemented, introducing new reforms and wider protections for consumers. This article discusses the salient provisions of the Act, its significance, and the challenges that remain…