A GST notice is not a routine tax communication, it is a risk event with balance-sheet, cash flow, and governance implications. Most disputes escalate not because the tax position is weak, but because the notice is misread, under-prioritised, or mishandled at the outset.
For CFOs, the first imperative is to identify the nature of the notice and the legal sections invoked, as these determine exposure, intent, and response strategy. Effective handling requires early re-quantification of real exposure, scrutiny of limitation and procedural defects, and a commercially sound decision on settlement versus contest.
A well-managed GST notice preserves value and credibility; a poorly managed one creates avoidable financial and reputational risk.