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Author Topic: Axis Bank failed to provide service  (Read 917 times)

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Offline kshkz

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Axis Bank failed to provide service
« on: May 29, 2014, 09:59:11 AM »
My wife has got an Non-Resident Account at an Axis Bank in Kolkata. In 2012, the Visa Extension Department in Kolkata lost her Visa Application and she received her Visa late and for that unavailability of Visa in time, they froze her account, although after that she submitted her newly received Visa and revived her account but only partially. She can only operate her account through ATM but she is unable to access her account online for nearly two years. They kept on suggesting me advices but their efforts fell flat. Her activation code never reaches her mail account so that she can start accessing her account online as she used to do before the freeze took place. And their apathy truly disturbs me. I feel sorry that I suggested her to open her account with Axis Bank. Nobody came to our residence to look into the problem. I accompanied her with her laptop to the very branch to show them what the problem is all about but nothing has ever changed. Really it is frustrating for us. What should I do now? What measure can I take or she can take? Kindly suggest.

Offline advamrita

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Re: Axis Bank failed to provide service
« Reply #1 on: May 29, 2014, 10:26:53 AM »
Why waste your time running after the bank,  file a writ in high court that will solve it

 

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