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Author Topic: poor service from xolo service centre  (Read 796 times)

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Offline kamal12

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poor service from xolo service centre
« on: December 13, 2014, 10:00:32 AM »
I own a XOLO smartphone since may 2014. It has a warranty of one year. With only six months of usage I started facing problems with the handset. when I approached the authorized service center for fixing the problem the service personnel didn't respond properly. They took my mobile for checking and were working on it for nearly an hour and finally returned the mobile saying that it will cost Rs. 1500 for fixing the problem and also they blamed me for using the handset inappropriately. After this incident, the handset suffered some strange faults.

Someone please provide me with complete procedures for filing a complaint against the service center and also to fix all the problems of my handset. 

Offline advbose

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Re: poor service from xolo service centre
« Reply #1 on: January 03, 2015, 03:25:04 AM »
you should send a legal Notice right away, than approach the consumer forum

 

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