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Author Topic: DTDC courier service worng or no delivery  (Read 967 times)

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Offline jahnavi95

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DTDC courier service worng or no delivery
« on: February 05, 2015, 02:01:29 AM »
My brother sent me ( I am staying in Hyderabad) a parcel through DTDC courier service from Bangalore on 26-Jan-205. I didn't received the parcel till now. When we tracked the shipment on DTDC site, it showing that It was delivered to some Arun kumar on 29-Jan-2015. However there was no one with that name in our apartment.

I contacted the DTDC customer care and they didn't responded properly. Can you please suggest me how to proceed further and get my parcel.

Offline saravanan.s

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Re: DTDC courier service worng or no delivery
« Reply #1 on: March 18, 2015, 04:42:48 AM »
send them a notice.if they dont respond properly file a complint with the district consumer forum

Offline Advocate M.Bhadra

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Re: DTDC courier service worng or no delivery
« Reply #2 on: March 18, 2015, 09:16:29 AM »
 send a Legal Notice to the DTDC to calling them to trace out the Parcel or pay compensation. If they would not comply then file a case u/sec.12 of the Consumer Protection Act in District consumer Forum for deficiency of service.



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