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Author Topic: Online service providers listing platform that fraudsters can exploit  (Read 340 times)

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Offline svnjp

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An online service providers database company has failed to stop the information reaching fraudsters. Fraudsters can call the customer directly, in guise of genuine service provider and collect money in advance and neither serve the customer nor repay the money. The online company that provides the information to service providers claims no responsibility as the number from which the call goes to customer will not be present in the list of companies they provide in an email or in a SMS. Can the online company evade responsibility in view of fraudsters getting to know customers' requirements and company doesn't issue any warning about their services in bold? They claim their pages long terms and conditions have some reference to the limitations of the security they can provide to the data.

The problem is this: Customer gets multiple calls the moment a request is logged for any service with this online firm. He or she may choose the service provider based on the negotiations. If customer fails check that the number is not the one given in the list or inspite of the check if the service provider cheats customer, the list providing online company can be immune? How can they be allowed to do business?

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