FIR Procedure Under BNS, BNSS and BSA: Electronic Complaints, Zero FIR and Evidentiary Value
Introduction
India’s new criminal-law framework—the Bharatiya Nyaya Sanhita, 2023 (BNS), Bharatiya Nagarik Suraksha Sanhita, 2023 (BNSS), and Bharatiya Sakshya Adhiniyam, 2023 (BSA)—modernises the law relating to First Information Reports (FIRs) by expressly accommodating electronic communication and digital evidence. Together, the three statutes create an integrated framework governing the offence reported, the procedure for registering information, and the evidentiary use of the FIR.
The Tripartite Statutory Framework
The BNS determines whether the facts disclosed constitute a criminal offence; the BNSS regulates the receipt and registration of information, including electronic complaints and Zero FIRs; and the BSA governs the evidentiary use of the FIR and associated electronic records.
| Statute | Primary Role | Relevance to FIRs |
|---|---|---|
| Bharatiya Nyaya Sanhita, 2023 (BNS) | Substantive criminal law | Determines whether the disclosed facts constitute a criminal offence. |
| Bharatiya Nagarik Suraksha Sanhita, 2023 (BNSS) | Criminal procedure | Regulates the receipt and registration of information, including electronic complaints and Zero FIRs. |
| Bharatiya Sakshya Adhiniyam, 2023 (BSA) | Law of evidence | Governs the evidentiary use of the FIR and associated electronic records. |
Under Section 173 BNSS, information relating to a cognisable offence may be given irrespective of the territorial jurisdiction of the police station. Information communicated electronically must be authenticated by the informant in accordance with the statutory requirement, including the prescribed three-day period. This facilitates prompt reporting while preserving safeguards against unauthenticated complaints.
Electronic and Telephonic Communications: When Does an FIR Arise?
The mere fact that information is communicated by telephone, SMS, email, or another electronic medium does not automatically make it an FIR. The substance of the communication remains decisive.
Cryptic or Vague Distress Calls
A cryptic or vague distress call, such as a brief request for police assistance, ordinarily serves as information requiring immediate police response and station-diary recording rather than constituting the FIR itself.
Detailed and Identifiable Communications
Conversely, a detailed and identifiable communication that discloses the essential facts of a cognisable offence may form the basis of an FIR when the statutory requirements are satisfied.
Thus, the legal test focuses principally on whether the communication contains sufficient information regarding a cognisable offence and whether it can be properly attributed and authenticated to the informant.
Zero FIR and Territorial Jurisdiction
A significant procedural development under the BNSS is the express recognition of reporting irrespective of the area in which the offence was committed. Consequently, a police station cannot ordinarily refuse to receive information merely because the alleged offence falls outside its territorial jurisdiction.
Where appropriate, the receiving police station may register the information as a Zero FIR, take necessary immediate measures—particularly where life, safety, or evidence is at risk—and subsequently transfer the matter to the police station having territorial jurisdiction.
Evidentiary Position Under the BSA
An FIR is primarily a procedural document and is not, by itself, substantive evidence of the truth of every fact stated in it. Its evidentiary significance arises principally in relation to the testimony of the informant.
Under the BSA, an earlier statement may be used for corroboration or contradiction, subject to the statutory requirements. Accordingly, an electronically recorded or transmitted FIR may become important at trial for assessing consistency, omissions, embellishments, and contradictions in subsequent testimony.
Preservation of Electronic Records
Electronic records should also be preserved with appropriate safeguards, including relevant timestamps, audit trails, metadata, and other information necessary to establish their authenticity and integrity.
Practical Police Procedure
Upon receiving telephonic or electronic information, police authorities should:
- Record the communication promptly, including available identifying and transmission details.
- Respond immediately to emergencies, particularly where there is an ongoing threat to life, bodily safety, or evidence.
- Assess the substance of the information to determine whether it discloses a cognisable offence.
- Authenticate electronically supplied information in accordance with Section 173 BNSS.
- Register and investigate the case according to law, while preserving relevant physical and electronic evidence and complying with the applicable requirements concerning judicial transmission.
Conclusion
The new criminal-law framework moves the FIR procedure beyond a purely paper-based model. The BNS identifies the substantive offence, the BNSS provides the procedural mechanism for receiving and registering information—including electronic complaints and Zero FIRs—and the BSA regulates the evidentiary use of the resulting statements and electronic records.
At the same time, the distinction between a preliminary distress alert and a legally cognisable FIR remains crucial. The medium of communication is therefore secondary to the content, authenticity, and statutory compliance of the information supplied.

